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best rated home warranty companies in florida FIGHTING THE RUNAROUNDWe reviewed Torine's extensive call sheet and the warranty, and then we did some poking around. HMS National is a brand of Cross Country Home Services CCHS, whose warranties are underwritten by HomeSure of America. Making the names a little more complicated, HMS is in the process of rebranding to a new name: Cinch Home Services. This all matters because a company's reputation is linked to its name. Name changes and corporate layers, like in this case, make it hard for consumers to research a company. The Better Business Bureau shows more than 2,300 complaints against HomeSure. Better Business Bureau Among the items we found: The Better Business Bureau BBB received more than 2,300 complaints about HomeSure nationwide in the past three years. That sounds like a lot, but as past Bamboozled columns have shown, it's impossible to tell whether a complaint number is high or low without having the perspective of knowing how much business a company does. We asked CCHS, but a spokeswoman refused to say how many warranties it has. She did say it manages more than one million claims per year. BBB lists 18 alternate business names, including HMS and CCHS, for the company.

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However, the warranty company keeps sending a tech to replace each part. At this rate I will have paid for new unit because the visit fee is $75. 00. What recourse do I have, I've told them the unit needs replaced they keep sending tech to replace parts. One part is replaced and another breaks. Frustrating and I feel as if I am stuck. Let's face it, home warranty is no different than any other insurance, period. If you recognize that you are paying for something that may never be needed going in, then when you have a loss, you recognize the benefit. The 50 70 per loss/claim is your deductible, which you have to pay on any coverage, cell phone, auto, homeowners, etc. Each and every claim is a new loss. With that said, I will say, I had a home warranty on my "home from hell" in California, and Thank God we had it.

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He would not give me to one my issue was not big enough to get a supervisor. He finally transferred me to Robert who was helpful and got through to their contractor and promised me a call back. After seeing the reviews I'm pretty nervous anything will get fixed but willing to give it a try. You need more Robert's on your phone line and ditch the rude CSR not worth the negative feedback. The home warranty fills in valuable coverage where your homeowners insurance doesn't apply. To secure the best protection for your home and your budget, you need both homeowners insurance and a home warranty.